Contact USOnsitehelp.com8201 164th Ave NE Suite 200Redmond, Washington 98052Phone: 425.562.0066
•you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or we need to process your data to comply with a legal obligation. Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place). We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.3. Collection and use of informationWe may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:•to enable you to customize or personalize your experience of our website;•to enable you to access and use our website, associated applications and associated social media platforms;•to contact and communicate with you;•for internal record keeping and administrative purposes;•for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;•to run competitions and/or offer additional benefits to you;•for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;•to comply with our legal obligations and resolve any disputes that we may have; and•to consider your employment application.4. Disclosure of personal information to third partiesWe may disclose personal information to:•third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;•our employees, contractors and/or related entities;
Returns PolicyFor items eligible for refund, the return policy is that it must be returned within 30 days. After the 30 days have passed, there is no refund or exchange. To be eligible for a return, the purchase must be of a physical product, and it is being returned unused and in the same condition that you received it. It must also be in the original packaging. Non-physicall items such as downloadable software products are not eligible for refunds. To mitigate the effect of this policy, the user is provided with a fully functional trial version. Please verify the product meets your needs before placing an order. Invoice payments are also not eligible for refunds. Please review the invoice and verify you agree to pay the invoice before submitting the payment. If you are eligible for a refund, and once we have received your physical item and inspected it, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days plus potential additional processing time by the banks.Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us via this website.Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us via this website and send your item to: 8201 164th Ave NE Suite 200, Redmond, WA, 98052, United States.ShippingTo return your product, you should mail your product to: 8201 164th Ave NE Suite 200, Redmond, WA, 98052, United States. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.Policy Effective DateThis policy is effective as of February 27, 2019.
CRLL Corporation DBA Onsitehelp.com Terms of Service1. TermsBy accessing the website at https://www.onsitehelp.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.2. Use LicensePermission is granted to temporarily download one copy of the materials (information or software) on CRLL Corporation DBA Onsitehelp.com's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:i. modify or copy the materials;ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);iii. attempt to decompile or reverse engineer any software contained on the website of CRLL Corporation DBA Onsitehelp.com's website;iv. remove any copyright or other proprietary notations from the materials; orv. transfer the materials to another person or "mirror" the materials on any other server.This license shall automatically terminate if you violate any of these restrictions and may be terminated by CRLL Corporation DBA Onsitehelp.com at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.3. Disclaimera. The materials on CRLL Corporation DBA Onsitehelp.com's website are provided on an 'as is' basis. CRLL Corporation DBA Onsitehelp.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.b. Further, CRLL Corporation DBA Onsitehelp.com does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.4. LimitationsIn no event shall CRLL Corporation DBA Onsitehelp.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on CRLL Corporation DBA Onsitehelp.com's website, even if CRLL Corporation DBA Onsitehelp.com or a CRLL Corporation DBA Onsitehelp.com authorized representative has been notified orally or in writing of the
possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.5. Accuracy of materialsThe materials appearing on CRLL Corporation DBA Onsitehelp.com's website could include technical, typographical, or photographic errors. CRLL Corporation DBA Onsitehelp.com does not warrant that any of the materials on its website are accurate, complete or current. CRLL Corporation DBA Onsitehelp.com may make changes to the materials contained on its website at any time without notice. However CRLL Corporation DBA Onsitehelp.com does not make any commitment to update the materials.6. LinksCRLL Corporation DBA Onsitehelp.com has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by CRLL Corporation DBA Onsitehelp.com of the site. Use of any such linked website is at the user's own risk.7. ModificationsCRLL Corporation DBA Onsitehelp.com may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.8. Governing LawThese terms and conditions are governed by and construed in accordance with the laws of Washington and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.9. Effective DateThis policy is effective as of February 27, 2019.